Privacy & Data Protection

9wicketsbet Privacy Policy — Your Complete Guide to Information Security

9wicketsbet takes the protection of your personal information extremely seriously. Reading this Policy will help you understand how your data is used and stored.

256
SSL Bit Encryption
0
Sold to Third Parties
24/7
Security Monitoring
GDPR
Compliance
Last Updated: January 1, 2026 | This policy applies to all digital services provided by 9wicketsbet.

1. Introduction

9wicketsbet ("we", "us", or "the platform") treats the protection of your personal information as its highest priority. This Privacy Policy ("Policy") explains what data 9wicketsbet collects about you, why it collects it, and how that data is used and kept secure.

By using the 9wicketsbet website or mobile app, you agree to this Privacy Policy. It is important to read this Policy carefully before registering.

This Policy has been developed in accordance with international data protection standards and respects the privacy rights of all 9wicketsbet users.

If you have any difficulty reading this Privacy Policy or need clarification on any point, please reach out to our support team directly.

2. What Information Is Collected

9wicketsbet may collect the following types of information:

2.1 Identity Information

  • Full Name & Date of Birth
  • Email Address & Phone Number
  • Residential Address
  • National ID or Passport Number (during KYC verification)

2.2 Financial Information

  • Payment method details (last four digits of account number only)
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

2.3 Usage Information

  • Betting History & Preferences
  • Login Times & Activity Logs
  • Device Type, Operating System & Browser Information
  • IP Address & Approximate Location
Data Type Reason for Collection Mandatory?
Name & Email Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC & Fraud Prevention On Withdrawal
Payment Information Transaction Processing Yes
Browsing Data Security & Experience Improvement Automatic

3. Methods of Data Collection

9wicketsbet collects your information through several methods:

  • Provided Directly: Information you provide directly during registration, KYC forms, or when contacting support
  • Automatically Collected: Through cookies and tracking technologies while using the platform
  • Third-Party Verification: From approved verification services for identity and age verification
  • Payment Processors: Transaction data is received from the payment gateway

9wicketsbet will never ask for your password or full payment details over the phone or by email. If you receive such a request, treat it as fraudulent and report it to our support team immediately.

4. Purpose of Data Use

9wicketsbet uses your information for the following purposes:

4.1 Service Delivery

  • Account Creation & Management
  • Betting Transaction Processing
  • Processing deposits and withdrawals
  • Customer Support Services

4.2 Security & Legal Obligations

  • Prevention of fraud, money laundering, and other illegal activities
  • Age Verification & Minor Protection
  • Meeting legal and regulatory compliance requirements

4.3 Improvement & Personalization

  • Improving platform services and user experience
  • Delivering promotions and offers tailored to your preferences
  • Analyzing usage patterns to develop new features

5. Data Sharing Policy

9wicketsbet never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: Only the information necessary to complete a transaction
  • Identity Verification Services: With approved service providers for the KYC process
  • Legal Authorities: Upon a valid court order or request from a regulatory authority
  • Technology Partners: Cloud and security service providers for platform operations

9wicketsbet does not share your personal information with any marketing companies or third-party advertisers. Your identity remains strictly confidential with us.

All our third-party partners are required to uphold the same privacy standards. A data protection agreement is signed for every partnership.

6. Cookies Policy

The 9wicketsbet website and app use cookies and similar technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled
  • Functional Cookies: To remember language preferences and other settings
  • Analytics Cookies: To understand how the platform is being used

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, turning off certain cookies may affect the functionality of some platform features.

7. Security Measures

9wicketsbet employs industry-leading security measures to keep your data safe:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted
  • Two-Factor Authentication (2FA): An additional layer of account access security
  • Regular Security Audits: Regular Third-Party Audits
  • Firewall & DDoS Protection: Protection Against Cyber Attacks
  • Data Masking: Sensitive data is masked in logs and reports
  • Restricted Staff Access: Only authorized staff can access your data

Please note that no system on the internet is 100% secure. Keep your password strong and never share it with anyone.

8. Data Retention Period

9wicketsbet does not retain data beyond what is necessary. The general policy is:

  • Account Information: For the duration of active account use and up to 5 years after closure (for legal compliance)
  • Transaction Records: 5–7 Years (as required by AML regulations)
  • Communication History: Up to 3 Years
  • Betting History: Up to 3 Years
  • Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year

Once legal obligations are fulfilled, data is securely deleted.

9. Your Rights

As a 9wicketsbet member, you have the following rights:

Right to Access Your Information

To find out what information 9wicketsbet holds about you, submit a request to our support team.

Right to Rectification

If any of your information is incorrect or outdated, update it directly in your account profile or contact our support team.

Right to Erasure

After account closure, you may request deletion of your data beyond what is required by legal obligations.

Right to Restrict Processing

You have the right to request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a portable format (e.g., CSV).

Right to Opt Out of Marketing Communications

You can unsubscribe from promotional emails or SMS at any time.

To exercise any of these rights, contact the 9wicketsbet support team. We will respond within 30 business days.

10. Minor Protection

Strict Policy: 9wicketsbet provides services exclusively to individuals aged 18 and above. We do not knowingly collect any data from minors.

If a minor has registered by mistake and we detect this, the account will be immediately closed and all collected data will be securely deleted.

If a parent or guardian discovers that their child is using 9wicketsbet, please contact our support team immediately.

11. Policy Changes

9wicketsbet may update this Privacy Policy from time to time. For any significant changes:

  • A notification will be sent to your registered email address
  • A clear notice will be displayed on the platform
  • The "Last Updated" date at the top of the page will be changed

Continued use of 9wicketsbet after any policy changes will be considered acceptance of the updated policy.

12. Contact

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

Email (plain text only, not clickable)

[email protected]

Live Chat Support

Available 24/7

We aim to respond to all privacy-related requests within 30 business days.

How Your Privacy Is Protected

The key ways your data is kept secure at 9wicketsbet

End-to-End Encryption

All data you send or receive on 9wicketsbet is protected by 256-bit SSL encryption — the same level of security used by banks.

Your Data Is Never Sold

Your personal information is never sold to advertisers or third parties. This is a non-negotiable policy at 9wicketsbet.

Secure KYC Process

Identity document information is used solely for verification purposes and is securely stored through approved processes.

Regular Security Audits

The 9wicketsbet platform undergoes regular security assessments by independent third-party experts to identify and address any vulnerabilities.

Your Data, Your Control

You can request to view, correct, or delete your data at any time. 9wicketsbet respects your rights.

International Standards Compliance

9wicketsbet adheres to international data protection standards. Your information is handled in accordance with globally recognized best practices.

🔐

Your Data Is Safe — Get Started Now

Your data is protected with the highest level of security at 9wicketsbet. Register today and enjoy betting with complete peace of mind.

বাংলা